Frequently Asked Questions (FAQ)
General Questions
A roller shutter is a door system made of interconnected slats that roll vertically around a shaft above the opening. It is commonly used for:
- Shops
- Factories
- Warehouses
- Loading bays
- Commercial buildings
- Residential properties
- Industrial facilities
Benefits include:
- Security
- Space saving
- Weather protection
- Privacy
- Fire protection
- Easy operation
- Shops
- Factories
- Warehouses
- Loading bays
- Commercial buildings
- Residential properties
- Industrial facilities
Benefits include:
- Security
- Space saving
- Weather protection
- Privacy
- Fire protection
- Easy operation
Roller shutters are commonly used to:
- Protect premises from theft
- Control access
- Improve safety
- Reduce noise
- Improve energy efficiency
- Protect against rain and wind
- Provide fire compartmentation
- Protect premises from theft
- Control access
- Improve safety
- Reduce noise
- Improve energy efficiency
- Protect against rain and wind
- Provide fire compartmentation
Advantages include:
- High security
- Long lifespan
- Space saving design
- Low maintenance
- Weather resistance
- Better privacy
- Available in manual or motorized operation
- High security
- Long lifespan
- Space saving design
- Low maintenance
- Weather resistance
- Better privacy
- Available in manual or motorized operation
Typical lifespan:
Standard use:
- 10–15 years
Well maintained:
- 15–25 years or more
Life expectancy depends on:
- Usage frequency
- Maintenance quality
- Environmental conditions
- Material quality
- Installation quality
Standard use:
- 10–15 years
Well maintained:
- 15–25 years or more
Life expectancy depends on:
- Usage frequency
- Maintenance quality
- Environmental conditions
- Material quality
- Installation quality
Buying Questions
Consider:
Opening size
- Width
- Height
Usage type
- Shop
- Factory
- Warehouse
- Home
- Fire escape
- Loading area
Operation type
- Manual
- Motorized
Security level
- Normal security
- Heavy duty security
Frequency of use
- Low
- Medium
- High cycle
Opening size
- Width
- Height
Usage type
- Shop
- Factory
- Warehouse
- Home
- Fire escape
- Loading area
Operation type
- Manual
- Motorized
Security level
- Normal security
- Heavy duty security
Frequency of use
- Low
- Medium
- High cycle
Common types:
- Heavy Duty Roller Shutter
- Light Duty Roller Shutter
- Spring Operated Roller Shutter
- Motorized Roller Shutter
- Fire Rated Roller Shutter
- High Speed Shutter
- Roller Grille Shutter
- Transparent Roller Shutter
- Window Roller Shutter
- Sectional Door
- Folding Door
- Bi-fold Door
- Spiral Shutter
- Heavy Duty Roller Shutter
- Light Duty Roller Shutter
- Spring Operated Roller Shutter
- Motorized Roller Shutter
- Fire Rated Roller Shutter
- High Speed Shutter
- Roller Grille Shutter
- Transparent Roller Shutter
- Window Roller Shutter
- Sectional Door
- Folding Door
- Bi-fold Door
- Spiral Shutter
Normally:
- Heavy Duty Roller Shutter
- Motorized Roller Shutter
- High Speed Door
- Fire Rated Shutter
Selection depends on:
- Traffic frequency
- Vehicle movement
- Security requirement
- Heavy Duty Roller Shutter
- Motorized Roller Shutter
- High Speed Door
- Fire Rated Shutter
Selection depends on:
- Traffic frequency
- Vehicle movement
- Security requirement
MANUAL
Advantages:
- Lower cost
- No electricity required
Disadvantages:
- More physical effort
- Not suitable for large openings
MOTORIZED:
Advantages:
- Convenient
- Faster operation
- Remote control possible
Disadvantages:
- Higher initial cost
Advantages:
- Lower cost
- No electricity required
Disadvantages:
- More physical effort
- Not suitable for large openings
MOTORIZED:
Advantages:
- Convenient
- Faster operation
- Remote control possible
Disadvantages:
- Higher initial cost
COMMON MATERIALS:
Galvanized Steel:
- Strong
- Cost effective
Aluminium:
- Lightweight
- Corrosion resistant
Stainless Steel:
- Premium appearance
- High corrosion resistance
Galvanized Steel:
- Strong
- Cost effective
Aluminium:
- Lightweight
- Corrosion resistant
Stainless Steel:
- Premium appearance
- High corrosion resistance
Pricing depends on:
- Size
- Material
- Thickness
- Manual or motorized
- Accessories
- Site conditions
- Fire rating requirements
- Size
- Material
- Thickness
- Manual or motorized
- Accessories
- Site conditions
- Fire rating requirements
Installation Questions
TYPICAL DURATION:
Small opening:
1–3 hours
Medium:
3–6 hours
Large industrial:
1–2 days
Small opening:
1–3 hours
Medium:
3–6 hours
Large industrial:
1–2 days
Yes.
Roller shutters can be installed on:
- Existing buildings
- New buildings
- Renovations
Roller shutters can be installed on:
- Existing buildings
- New buildings
- Renovations
Site requirements:
- Final opening dimensions confirmed
- Power source available
- Clear installation area
- Structural support adequate
- Final opening dimensions confirmed
- Power source available
- Clear installation area
- Structural support adequate
Operation Questions
Recommendations:
- Ensure opening is clear
- Avoid forcing operation
- Keep children away
- Do not stand beneath moving shutter
- Stop operation if unusual noise occurs
- Ensure opening is clear
- Avoid forcing operation
- Keep children away
- Do not stand beneath moving shutter
- Stop operation if unusual noise occurs
Possible causes:
- Dirty guide rails
- Lack of lubrication
- Worn bearings
- Loose parts
- Misalignment
- Damaged slats
- Dirty guide rails
- Lack of lubrication
- Worn bearings
- Loose parts
- Misalignment
- Damaged slats
Possible causes:
- Spring imbalance
- Motor problem
- Dirt accumulation
- Damaged bearings
- Misalignment
- Spring imbalance
- Motor problem
- Dirt accumulation
- Damaged bearings
- Misalignment
Common causes:
- Debris inside guide rails
- Bent slats
- Foreign objects
- Motor failure
- Misalignment
- Debris inside guide rails
- Bent slats
- Foreign objects
- Motor failure
- Misalignment
Maintenance Questions
RECOMMENDED:
Residential:
Every 6–12 months
Commercial:
Every 6 months
Industrial:
Every 3–6 months
High cycle shutters:
Monthly inspection
Residential:
Every 6–12 months
Commercial:
Every 6 months
Industrial:
Every 3–6 months
High cycle shutters:
Monthly inspection
Typical maintenance:
- Clean guide rails
- Remove debris
- Lubricate moving parts
- Check motor condition
- Inspect springs
- Tighten fasteners
- Inspect safety devices
- Clean guide rails
- Remove debris
- Lubricate moving parts
- Check motor condition
- Inspect springs
- Tighten fasteners
- Inspect safety devices
Basic lubrication:
Yes
However:
Avoid excessive lubricant.
Do not lubricate:
- Brake systems
- Electrical components
Yes
However:
Avoid excessive lubricant.
Do not lubricate:
- Brake systems
- Electrical components
Most common issue:
Dirty guide rails
Effects:
- Jamming
- Heavy operation
- Misalignment
- Increased wear
Dirty guide rails
Effects:
- Jamming
- Heavy operation
- Misalignment
- Increased wear